Mission Critical Announcement!🚨 Our Help Desk hours have changed to ensure that we have adequate staff to support you! The help desk has been part of our shop since we opened in 2009 and is an integral part of our education program and a free service to our local fibre community. At the help desk, we provide (free) 10-15 minutes of assistance to get you back on track with a project, pick up a dropped stitch, figure out a chart, or fix something else that has gone wrong. Keep in mind that this is provided by our yarnistas, who are also assisting customers in the store, so your helper will move back and forth between the register and the help desk. If you require more time or dedicated assistance with your project, our Independent Studies, held multiple times a week, will give you more time and attention from our talented and experienced instructors (and are just $30 for the two-hour class period). Our help desk will now be open Monday-Wednesday, Friday-Saturday 11 am - 5:30 pm, Thursday, 11 am - 7 pm, and Sunday, 12:30-5:30 pm.
