1. Class Registration policy
Class fees are not refundable unless changes are made 72 hours before the start of the class. You may manage your registration through the Self Serve Portal or link on the class page itself, which will allow you to:
- Cancel your registration for a refund.
- Transfer your registration for the same class to another date.
- View, download, and resend your registration information.
Should fibre space have to cancel or reschedule a class due to insufficient registration, inclement weather or other venue or instructor issue, full refund will be provided.
Please note that our classroom space is on the second floor of our two-story historic building. If you cannot climb a flight of stairs, please contact the shop when registering for a class or event so that accommodations can be made.
Due to the size of our space and the potential for disruptions and excess noise, please bring only yourself to your class. While friends, partners, children and pets are welcome at our shop and our lounge area during “Stitch in Space,” we ask that you leave them home during your class.
2. Return policy
For In store purchases:
We offer a full refund within 30 days ONLY on full-priced yarn in original condition with receipt. We do not accept returns of yarn that is wound, smells of smoke, or contains pet hair. All needles, notions, books, patterns and discounted items are final sales. No returns or exchanges.
For Webstore purchases:
Returns for store credit only within 30 days ONLY on full priced yarn in original (unwound) condition. Buyer is responsible for shipping. Shipping fees are not refunded. Sorry, no refunds on webstore purchases as of July 16, 2020.
All needles, notions, books, patterns & discounted items are final sale. Sorry, no returns or exchanges.
3. Gift Cards
GIFT CARDS EXPIRE FIVE YEARS FROM DATE OF PURCHASE. GIFT CARD MUST BE PRESENTED AT THE TIME OF PURCHASE. FIBRE SPACE IS NOT RESPONSIBLE FOR LOST, STOLEN OR DAMAGED CARDS. GIFT CARD IS NONTRANSFERABLE AND CANNOT BE REDEEMED FOR CASH.
4. Terms
By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.
5. Use License
Permission is granted to temporarily download one copy of the materials (information or software) on fibrespace.com’s web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- modify or copy the materials;
- use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
- attempt to decompile or reverse engineer any software contained on fibrespace.com’s web site;
- remove any copyright or other proprietary notations from the materials; or
- transfer the materials to another person or “mirror” the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by fibrespace.com at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
6. Disclaimer
The materials on fibrespace.com’s web site are provided “as is”. fibrespace.com makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, fibrespace.com does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.
7. Limitations
In no event shall fibrespace.com or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on fibrespace.com’s Internet site, even if fibrespace.com or a fibrespace.com authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
8. Revisions and Errata
The materials appearing on fibrespace.com’s web site could include technical, typographical, or photographic errors. fibrespace.com does not warrant that any of the materials on its web site are accurate, complete, or current. fibrespace.com may make changes to the materials contained on its web site at any time without notice. fibrespace.com does not, however, make any commitment to update the materials.
9. Links
fibrespace.com has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by fibrespace.com of the site. Use of any such linked web site is at the user’s own risk.
10. Site Terms of Use Modifications
fibrespace.com may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.
11. Governing Law
Any claim relating to fibrespace.com’s web site shall be governed by the laws of the State of California without regard to its conflict of law provisions.