Our busy fall season is here! fibre space™ is hiring a sales associate (aka yarnista) to begin training / work in September. This is a part-time position for 3 days per week, including weekend shifts. Must be able to work holidays.
fibre space™ is a small, independent woman-owned business that offers a fun, inspiring and creative atmosphere. Our team members wear many hats: assisting customers with project selection, providing knit and crochet help, processing inventory deliveries, backstocking and restocking, event prep and more! This is a fast-paced and very collaborative work environment. We are a certified living wage employer and offer unlimited sick leave and a generous employee discount, free classes, and parking!
Staff mission:
To provide exceptional customer service and ensure that each customer knows they are a respected member of the unique fibre space™ community.
Our yarnistas are responsible for:
• checking out customers and maintaining customer data in the point of sale system
• assisting customers in the selection of yarn, projects, books and tools
• answering knit & crochet related questions and fixing knit & crochet mistakes
• receiving and labeling new inventory and counting/adjusting current inventory levels
• assisting with merchandising of inventory
• restocking shelves – yarn, needles and notions (which requires carrying product up and down a flight of stairs)
• maintaining tidiness and cleanliness of store
Applicant must have:
- weekend ability
- previous retail or customer-facing experience
- solid knitting skills, and familiarity with crochet terms
- a warm and welcoming demeanor
- ability to multi-task and complete a number of small projects while also assisting customers with yarn selection and knit and crochet help
- experienced Ravelry user
- ability to assist with pattern reading and correcting mistakes
- knowledge of yarn gauge, fibre characteristics and pattern terminology
- previous experience with databases is a plus
- able to work quickly and accurately in our point of sale system
- ability to work on major holidays (i.e., day after Thanksgiving, Christmas Eve, New Year’s Day)
- spinning and weaving experience a plus
To Apply:
Please send resume and cover letter to:
danielle AT fibrespace.com
